Diversion business looks to be an expanding business in the USA but still remains little known for most people. The way that these Companies operate have been very well designed to take advantage of premium prices or discounted prices by buying from manufacturers, mainly well-recognized brands for export purposes but most of the cargo remains or get returned to local market, in this case, the United States where the market is bigger and they can obtain more profit by se

Being the main objective of lean six sigma in relation to product development to ensure and increase customer satisfaction levels, it is important to understand the value of customers insights. Six Sigma is a quality control and quality improvement methodology that can be implemented on corporations to be able to measure product attributes in terms of the value added delivered to the customer. Under this criteria, what tools or procedures are better to use to increase custom